Display the Every Customer Matters TOOL in your lobby, break room, or any common area to show your organization’s commitment to accessibility and inclusion. This easy-to-read TOOL shares key information about ADA-defined disabilities, the Americans with Disabilities Act (ADA) in the workplace, and best practices for interacting with customers who are blind, Deaf or hard of hearing, use a wheelchair, or have a service animal.
To help reinforce the poster’s content, THINK+change also offers a free six-part Every Customer Matters microlearning video training series. Together, these disability-focused TRAININGS and the TOOL make a great addition to employee onboarding, staff trainings, team retreats, icebreakers, or ongoing professional development—ensuring your team is confident and prepared to support customers and guests with disabilities.
The TOOL is available for free download below in PDF format (English and Spanish), or you can contact us to order a printed 20”x29” poster.
Prefer a poster? Contact us to order yours!
Please allow up to six weeks for delivery.